Contact Us

Need Help With Your Father’s Day Gift?

We are here to help with your order, personalization details, shipping questions, or anything else you need before or after placing your order.

Whether you are choosing the right gift, checking your delivery timeline, or need support with a custom message, our team is happy to help.

Contact Section

How Can We Help?

Please contact us for:

• Order questions
• Personalization help
• Shipping updates
• Product questions
• Damaged or incorrect items
• Photo upload or engraving concerns
• General support

We recommend including your order number, email address, and a short description of your question so we can help you faster.

Email Support

Email: support@theslov.com

Response Time:
We usually respond within 24–48 hours during business days.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Limited support

During busy Father’s Day season, response times may be slightly longer, but we will do our best to help as quickly as possible.

Contact Form Content

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Send Us a Message

Form Subtext

Fill out the form below and our support team will get back to you as soon as possible.

Form Fields

Name
Email Address
Order Number
Reason for Contact
Message

Reason Dropdown Options

Order Question
Personalization Help
Shipping Update
Damaged or Incorrect Item
Product Question
Other

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Send Message

Order Help Section

Already Placed an Order?

Please include your order number when contacting us. This helps us find your order faster and give you the most accurate update.

You can contact us about:

• Checking your order status
• Updating shipping details
• Reviewing personalization information
• Reporting an issue with your item
• Asking about delivery timing

Please note that personalized items may not be editable once production has started.

Shipping Help Section

Shipping & Delivery Questions

We offer free USA shipping on our Father’s Day gifts.

Most orders ship quickly after production and are delivered within the estimated delivery window shown at checkout. During high-demand periods like Father’s Day, we recommend ordering early to avoid delays.

Damaged or Incorrect Item Section

Something Wrong With Your Order?

We want your gift to arrive correctly and beautifully.

If your item arrives damaged, incorrect, or different from what you ordered, please contact us with:

• Your order number
• Photos of the item
• Photos of the packaging
• A short explanation of the issue

Our team will review it and help make it right.

FAQ Preview Section

Before You Contact Us

Can I change my personalization after ordering?

Please contact us as soon as possible. Changes may not be possible once your item has entered production.

Can I send the gift directly to Dad?

Yes. You can enter his shipping address at checkout.

Do you offer free shipping?

Yes. We offer free shipping within the USA.

What if my order arrives late?

Please contact us with your order number, and we will help check the status of your shipment.